Terms of Service


General information

This website is operated by Wondell.com. By visiting our site and/ or purchasing something from us, a customer engages and bounds by the following terms and conditions. Before engaging with the website, one must get acquainted with the Terms of Service agreement. In case of disagreement on any aspect that is covered in Terms of Service, one should not use the services we provide and/or engage with the website.

Product specifications and pricing

We do our best to make sure that we accurately describe our products offered. However, we do not warrant that specifications and pricing are accurate, reliable, complete and/or free of error. We have the right to make changes to the products, their specifications, descriptions, quantities and/or pricing without prior notice. We make sure that products displayed on the website represent the colors accurately. However, we cannot guarantee that your computer monitor displays colors as they are. The Company does not guarantee that products will meet your personal expectations or that our Terms of Service will be corrected.

Ordering and billing

Our website allows to place orders for the products we sell and pay for them. The payments can be made by credit/debit card or Paypal. An email notification is sent as soon as the payment has been received.

Customer is responsible for providing accurate order information, which includes correct full name, shipping information and payment method. Company does not carry any responsibility for the order in case of inaccurate order information provision.

Company has the right to restrict and/or cancel orders in case of possible fraud cases (suspected account, orders with the same credit card etc.). In case of order cancellation or restriction, customer will be notified by email.

By placing an order, customer agrees to provide all necessary information that is required for order completion – full name, address, email address, phone number, credit card numbers and its expiration date.

No one is allowed to copy, abuse, and misuse website information in any way.

Shipping

Orders are handled within 1-10 business days. In case of non-ordinary situation, handling and shipping times can be prolonged, but customer will be informed before ordering.

Company provides free standard shipping for the orders made within US (US territories including). Shipping to US territories can take longer.

Standard shipping time is 2-8 business days.

When the order has been shipped, customer receive shipping tracking number by email.

Return policy

Before returning an item please contact support@wondell.com. In order to be eligible for a return, the product purchased must:

  • Be unused

  • Be in the same condition as received

  • Be in the original packaging

  • Sent back within 30 days after delivery

  • Postage expenses of returned items is a responsibility of the customer.

When the product is received, it is examined on the criteria listed above. If returned item does not follow with at least one of the above listed points, an item is not eligible for a refund. If returned item meets above listed criteria, then a customer is eligible for a refund. Either way, a customer will be informed about item’s status via email.

Third parties

Our website might contain links to the third parties that are related to the products that we offer. However, we do not carry any responsibility for the content of third party, which is not our product related.

Contact information 

Any questions product or service related can be directed to support@wondell.com